“Guest: there’s water everywhere.”Your rental has a knight on watch.

NightKeeper AI answers your guests’ calls and booking messages around the clock. When something breaks, it calls your own plumber, electrician or handyman in the order you chose, passes on the spending limit you set, gets an arrival time and keeps the guest posted. You get the alert and the full log.

You keep your listing, your reviews, your money and the big decisions.

Get early access See how it works

In early access: this page describes what live service will do; some features are still being built. No card needed to start setup. Works with your Hospitable account.

A knight in armor on a white horse, holding a lantern, rides past a lit house under a full moon — Artwork coming

3:07

Sunday, October 4

Guest · Maple St3:07 AM

There’s water everywhere. A pipe under the kitchen sink just burst.

NightKeeper AI3:09 AM

Urgent: burst pipe at Maple St. Guest told where the water shutoff is. Calling your plumber now.

NightKeeper AI3:14 AM

Plumber on the way, about 25 min. Your limit passed on. Guest told who’s coming.

Standing watch through the night

NightKeeper answers every call to your property’s number and every guest message in your booking threads, day or night. It always says it’s an automated assistant for your property, and it follows the rules you set: who to call, in what order, and how much they can spend before you’re asked.

Fire, a gas smell or anyone hurt? The guest is told to get safe and call 911 first, and you get a call right away. NightKeeper isn’t an emergency service and doesn’t send a vendor into one.

Night calls are only part of it

In owner groups, hosts talk most about guest disputes, cleaners and fees. Here’s what NightKeeper does about each one.

The refund demand

“The place smelled. I want my money back.”

Every call and message is logged with a transcript and a short summary, so you have the record. A complaint during a stay is flagged to you while the guest is still there, so you can fix it before checkout. A low review comes to you with a drafted reply to edit, and nothing is posted without your OK.

The cleaner who didn’t get the memo

“Nobody told me the dates changed.”

For every new, changed or cancelled booking, NightKeeper tells your cleaner the turnover window and asks them to confirm. If they haven’t confirmed a day before check-in, you hear about it.

Fees on top of fees

15.5% to Airbnb, and often around 20% more to a manager.

Airbnb’s host fee is now 15.5% for most hosts, and a full-service manager often takes around 20% on top. NightKeeper is 6% of your payout, at least $50 and at most $299 per property per month, plus applicable sales tax. See pricing.

The 11:48 p.m. question

“The TV wants a PIN??”

Guests get answers from your house manual once they’re matched to their booking. If it isn’t in your manual, NightKeeper tells them it will ask you, and doesn’t guess. Lockouts go to your check-in message and your local contact, and the AI never reads a door code out on a call.

Water everywhere at 3:07 a.m.

NightKeeper calls your plumber, then the next one on your list, passes on your limit, gets an arrival time and tells the guest. Anything over your limit comes to you to approve. Your vendor bills you directly, the same as today.

What NightKeeper doesn’t do: it doesn’t list your property, take bookings, set prices, touch booking money or pay vendors. It’s software you run, not a manager.

HOSPITABLE

Works with Hospitable

Connect your Hospitable account and your properties, bookings and house details come in. How it works with Hospitable.

SMART LOCKS · OPTIONAL

Codes for guests and vendors

Coming after launch. If you have a supported smart lock, you’ll be able to turn on a separate code for each stay and each vendor visit, switched off when they’re done. About smart locks.

WORLDWIDE

Available worldwide

Owners anywhere can ask for early access and set up once their spot opens. The guest phone line opens country by country. Where we are.

Free for owners

The 2 a.m. Sheet

Two printable pages: where your water, gas and breaker shut-offs are, who to call in what order, your cleaners, your local contact and your spending limit. Fill it in once, today, and keep it where you’ll find it in the dark. Useful whether or not you ever use NightKeeper.

Get the free sheet

What’s on it

Water main, gas and breaker panel: where, how, and the safety rules
The facts a plumber will ask for: water heater, sewer or septic, heat and AC
Your vendors by trade, first choice and backup, and who takes night calls
Cleaners in order, a local contact, and your spending limit
A cut-out card for your guests

Your rental has a knight now.

Connect Hospitable, add your people, and let NightKeeper take the first call.

Get early access

Founding offer: your first three months free once you’re live. No card needed to start setup.